Believe it or not… 2013 is almost over! I know that the year has felt like a blur to me – as they say, time flies when you are having fun!
As the year winds down and we begin to look ahead to 2014, what better time to think about your goals and objectives for the New Year? I am a big believer in the power of setting goals, and I have seen my clients experience great success by doing just that. So today, I’d like to suggest that you take a few moments to think about your objectives in each of these four areas:
1) How do you want to improve your products or services next year? I am willing to bet that you offer great products and /or services. That’s why you’re still in business! But there is always room for improvement, and in today’s competitive environment, sticking to the status quo offers an opportunity for your competitors to catch up. So take a few moments to identify specific ways in which you’d like to improve your products and services in the New Year.
2) How do you want to improve your client service next year? Client service can be a challenge, particularly in a fast-paced industry. But it’s also a valuable opportunity to separate yourself and your business for the completion. So how can you improve your service in 2014? By investing in a new phone system? Providing better education to your reps? Transitioning to a more efficient shipping service? Whatever the case may be, look for opportunities to enhance your client experience… you won’t regret it!
3) What are your financial goals for 2014? How was 2013 for you and your business, financially speaking? Did you meet your goals, or did you fall short? Take a few moments to reflect on the past year, and think about your specific objectives for 2014. Take the time to write out specific and measurable goals for the New Year – and then work on a plan for meeting those goals. This is a process I’d love to help you with, so feel free to reach out to me if you’d like some assistance!
4) What are your personal goals for 2014? Finally, how was 2013 for you personally? Were you able to enjoy your work, or was it stressful and difficult most of the time? Were you able to spend plenty of time with family and friends, or were you in the office 24/7? Were you able to travel, relax, and pursue your non-work interests? It is important to take the time to think through your personal goals and ambitions, because sooner or later you will burn yourself out if you don’t take care of yourself. Jot down any specific changes you would like to make in the New Year – and then think through the steps you will have to take to make these goals a reality.
I want 2014 to be an incredible year for you, and for your business. If you’d like some help along the way, please get in touch with me today!